Operations - Tour Operator
This tour operator continues to offer the industry's leading product line of Visit USA programs, discovering new destinations and finding the ideal tour selection for both first-time as well as for repeat visitors.
The have many classic tours, but they frequently add tours with new locations.
Tasks and responsibilities
The traineeship involves mostly in-office duties such as reservation management, tour package operation, customer service, liaison with vendors and suppliers, etc.
- Dealing with tour product requests
- Being responsible for Reservations Management
- Arranging, operating and delivering the service
- Handling Tour package operations
- Carrying out customer service
- Working on liaison with vendors and suppliers
- Working with the in-house tour management computer systems
- Participating in a practical training program
- Handling post-tour feedback
The tour operator will supply complimentary hotel accommodation for up to 5 nights! This generally allows a trainee the opportunity to find an apartment or a roommate in the area. A major bus terminal is located in proximity to the office, which facilitates transportation needs.
